We help companies easily access and analyze workforce data to make more informed decisions. We offer a variety of report writing packages which can include report optimization, re-creation, knowledge transfer, ad hoc Q&A support and testing. English and French-speaking services are available.
Remote Service Administration (RSA) package clients have the option to receive standard reports on a monthly basis which summarize company ticket trends and performance. Our reporting service can be very powerful to help optimize your system configurations and business processes to gain and maximize efficiencies. Never wonder if you’re getting value out of services. Analyze and share these reports with your C-suite to validate budgets and/or gain new resources to optimize your systems to their maximum potential.
We advise you on all things reporting, including scheduled agents and training